French Butter Dish (.com) Responce from custemers

Some e-mail responses
from our customers about their French butter dish and our service.
Also see the review at Baker Boulanger, the online magazine for bakers who cook.
Click here for frenchbutterdish.com Home Page

Mr Sloss,

Thanks for the quick service. I ordered on Friday, and my Butter dish arrived today (Monday). It's beautiful, the packing was excellent, and I'm impressed by the service.

Thanks so much

Max N.

Hello Jim!

I just wanted to drop you a line to let you know how pleased I was with my order. I am the one that wrote to you hoping that maybe you could ship UPS. You responded very quickly, which I appreciated. My request was unnecessary as the package was at my front door Tuesday. The postal service came thru after all!!!!

Good customer service is a rare find these days.......so thank you!!!!

Happy Holidays!!!!

Cindy

Subject: Thanks so much....

....for a WONDERFUL product! I received my butter bell several weeks ago, and I can't remember how I ever lived without it! :-) It keeps the butter perfectly fresh and soft, and it looks beautiful on my granite countertop! I am ordering one for everyone on my Christmas list this year! No butter-loving household should be without one of these, and Mr. Sloss, yours are the BEST! :-)
A very satisfied customer,

Michele
Jacksonville FL

Hi. I recently ordered a french butter dish from you and I wanted to let you know that I absolutely love it! It is one of the reduction fired copper red pieces. I don't really use that much butter, but the piece is so beautiful I just had to buy it! I have it on display in my kitchen and it looks different throughout the day depending on the angle of light hitting it. Absolutely gorgeous!!!

Thanks again for the beautiful butter dish.

Sincerely,

Valerie

THIS IS A GREAT ADDITION TO OUR KITCHEN NOT ONLY BEAUTIFUL BUT MY WIFE CANNOT BELIEVE HOW IT KEEPS THE BUTTER SO FRESH THANK YOU KENNY FROM N.J.

Subject: Thanks so much....

Michele
Jacksonville FL

I recently received my order of 4 different butter bells. Wow! What a pleasant experience. Absolutely immediate shipping and everything arrived safely. Thanks for the great experience. I ordered one for myself so I could enjoy real butter on my breakfast toast after years of suffering without. Now I had finally found a way for it to happen. So I ordered one each for my children. Thanks to your artists, shippers, admin. etc. Thanks again.

Larry

Dear Jim,

I was surprised to receive the butter bell in today's mail already! It arrived, safe and sound, as it was very carefully bubble-wrapped and is every bit as beautiful as the picture. I have already packed it with butter. I'm sure I will be ordering more for gifts in the future and I'm telling eryone I know to look on your website for the most beautiful butterbells. You make a high class product (at reasonable prices) and the service can't be beat. Thank you again.

Karen B.

Jim,

My mother absolutely LOVED the butter dish. She had seen a lot of the traditional kinds and did not really care for the look of them, but she said yours is beautiful. Thank you!
Elizabeth

Thank you so much for my french butter dishes! Not only are they beautiful, they are so handy. I was so excited about mine and showed it to a friend, she said she had been digging through flea markets for years to replace the one she broke. I am very happy that my butter is always at room temperature and fresh.

Thanks,

Carly

Dear Jim,

I wanted to take a moment
and thank you for your prompt, efficient, and
courteous handling of my order.
I am very pleased with my butter dishes and I would be happy to place a link to your site from mine, if you would like. I, like you, strive to immediately confirm and ship all of my orders, but you and I are becoming a 'rare breed' these days, I think....
:) Good job!
****************

Karen www.trulylowcarb.com

Jim,

I wanted to email you about the butter bells I ordered recently. While I don't like butter, I'm certainly not opposed to those who do. I bought 2--one for my boyfriend (Mr. Butter) and I gave one to his Mother for her birthday last week. Everyone really likes the butter bell. It works great!

I have been telling everyone who likes soft spreadable butter to use one, but to order them from you because I really admire your work. I did check out a lot of sites, and even some locals potters, but I think you have the best deal going and beautiful, handmade butter bells to boot.

Anyway, I just thought you might like to hear from a satisfied, "hold the butter" customer.

Mary M.

Dear Jim,
I wanted to let you know that we received the butter dishes on Friday and we love them.

You do wonderful work! Thank you so much for for sending them to my home address, we were able to get them and wrap them before the guests even arrived...

I was very very pleased with my whole experience with you. And very happy to be able to support a independent crafter as well.

The people I bought one of the dishes for builds harps for a living, and they were very pleased as well to hear that this gift was supporting an independent crafter vs. a big store corporation. The dishes are beautiful, and so far work well. The real test will come this summer.

And the other guests this weekend were impressed with them as well, and show real interest....so, maybe you've gotten some more business too....as a lot of them have been looking for butter dishes like this for a while, but didn't know where to find them.

Thanks again for the great job you did in helping me out and getting the items quickly.

Sincerely,

Lisa

My goodness, Jim, they arrived this morning! Thank you for getting them out so quickly. They are beautiful and I know the recipients will be delighted!

Connie

Dear Jim,

The French butter dishes I ordered last week arrived on Saturday and they are so pretty. One is mine and one is my sister's. We have started using them and are pleased with the results. Thank you so much for making them available and for shipping them in such a timely fashion!
Mary Ellen

Jim,

Excellent! Thank you so much. This butter dish is for my boyfriend who covets mine and just bought a new house. You are so fast!

I absolutely LOVE my butter dish that you made and now that I have showed him how to use it, my father loves the one that I got for him too and wonders how he could have been without one!

You do really beautiful work! Thanks again.

Carrie.

Dear Mr. Sloss,

My black french butter dish arrived yesterday and I am thrilled with it. I chose your dish after reading the recommendation from Marcy Goldman's BetterBaking.com site. My family and friends have been sceptical, but true to your advertising, the butter stays fresh and just the right temperature for spreading on bread or toast. I didn't wake up to a melted mess on the counter this morning.

Ordering into Canada can sometimes be more trouble that it's worth - but your dish arrived safely (and well packed), within a few days of my ordering. It couldn't have been simpler.

Thank you so much for a great product.
Kim

Hi, Jim ,

I just wanted to let you know how much we are enjoying your butter dish.
I grew up using these at my grandmother's (in France) but she never had any as lovely to look at as yours.
Thanks very much,

Corin

Mr. Sloss,

I wanted to tell you how pleased I am with my Butter dish, sugar & creamer set.

I happened upon your website one evening and shared with my husband how much I LOVED your version of the butter dish.

Little did I know (or even suspect) that he was going to purchase the set for me as a Mother's Day gift.

Your work is really a "WORK OF ART." The quality by far surpasses any that we have found from other potters.

Thanks for offering such great items and making this Mother's Day a very special one.

Thank you,

Sheila

Jim,

First I can't believe I got it that fast. Secondly, it's beautiful. I will eventually have to have another one and a garlic keeper not to mention gifts.

Even my husband raved about it which is unusal.

Terry

Jim,
I could not be more thrilled with the butter dish I received! It is absolutely beautiful and makes me quite glad my old mass-produced butter crock broke a few weeks ago!!

Your dish is a work of art - even my kids are impressed!! :) And thanks for the great and speedy service.
Helene

I wanted to write and tell how happy I am with the butter dish I ordered from you.
Thank you so much for the outstanding service and the workmanship that went into this.
Vicki
Brandon, FL

Good afternoon!

I received my butter dishes in the mail (copper red #'s 13, 14) today and they are beautiful! I have already cleaned mine out and am softening butter as I write. The reduction glaze is just beautiful, the very unique, one-of-a-kind look that I was searching for when deciding what kind of dish to buy. Your work is really nice! I live just an hour away from Seagrove, NC, so we are blessed with many talented potter's, and so I have seen all kinds of quality craftsmanship and can say that the glazing on these pieces is fantastic! Thank you so much for making my purchase and online ordering experience so pleasant! I have had your website 'bookmarked' for a year, knowing that I would order these as a gift to my mother and myself. I just happened to stumble on to a fresh batch when I placed my order on the 3rd and so I feel extra fortunate to have not only two beautiful pieces, but one less Christmas gift to search for!

Thanks again for these wonderful pieces!

Laura

Hi Jim-

Thanks for the info.

I have to tell you, of all the expenses gifts I gave away this x-mas, the most enthusiastic response was over these butter dishes.

Beth

Just wanted to let you know that I find when it's really hot that if I put ice in the water the butter stays in the lid.
Melanie
(At temperatures around 90 degrees, even our French Butter Dish will need to be refrigerated. - ed)

Jim,

I just received my French Butter Dish and I just wanted to thank you for the great packing and very fast shipping. It matches my stoneware perfectly! I will use it for years to come and also will have the pleasure of knowing no one else has one exactly like it.

Thanks again,

Carol

The four butter dishes arrived this week. As always, they are beautiful! Thanks for the prompt communication and delivery. If this was ebay, I'd give you an A+++++ great!

Thanks,

Carly

I received the dish and love it. I like that it has more colors and variation than the pictures on the site. I'll probably be ordering another one very soon.
Thanks

Dondi

Subject Yahoo!

I have had one of these butter keepers for years now and LOVE it! I've wanted another one (to rotate off during washing and as a backup, just in case) for a long time and have never been able to find one. In fact, the one I have now... I had made when my old one broke. Your designs are beautiful and I was so delighted to find your website.

Susan D

Thank you so much for my beautiful butter bell. I have been looking all over for one of these and most people look at you funny when you ask for one in stores. I don't like the ones in the catalogues and on the back of butter boxes so I was so thrilled to find your site. Thank you again. I will definitely keep you in mind for gifts in the future.

Sincerely, Karin

Thank you for your prompt reply to my order. I really appreciate your excellent response time and personal attention. I hope this catches on in the US - it's a great idea, and you have a beautiful product. Your web site is awesome, easy to use, with clear pictures and descriptions. A family member recently saw my butter dish and really liked it, so this one is a gift. What a clever design, and they are so beautifully made, I am proud to display it. I keep a copy of the web site handy when people have questions - it's a very unique piece, and everyone seems to like the concept. This makes a perfect gift for those people who seem to "have everything." Thanks again for the excellent product and responsive service.

PS I found a french crock this summer at an antique show, probably about 1900's, but the well is very shallow. I bought it more for decoration. Before finding you on the web site, I had never heard of them.

Jim,

Terrific! - they look beautiful! You may have somewhat cornered the market because these are impossible to find -

I've been looking for years!!!

Best wishes,

Emily B

Jim-

Just an FYI..
Next week I am going to a company conference and they have asked for a link to our favorite website. Well, guess what I have chosen www.frenchbutterdish.com

Just wanted to make sure your servers would be up next week. I Hope that it brings some orders your way.

Thanks!
Beth

Received my French butter dish last week, just wanted you know how much I loved the dish and the color. I have been telling everyone about it. I had looked else where on the net and found some others. But none of them compared to your dish. Thanks again.

I received the butter dish and it is even nicer than I expected. Very fine craftsmanship, and I was very surprised how quickly it came. Thanks for the great product and the wonderful service!

Cynthia

The dishes arrived today and are lovely. I'm very excited about them.

Thank you for the very careful wrapping and for being so prompt. Nice to do business with someone who works so hard. I have a feeling I might be ordering more once my friends see mine. Thanks.

........just wanted to let you know how much I like the French butter dish I ordered. It's great!

Thanks,

Susanne

Jim:

Thank you for the wonderful service (once again!)...I have given these butter dishes to numerous friends and family members who have all loved them. So I needed to have a couple on hand for the next gift occasion!

We use ours daily, too, and will never go back to refrigerated (or stale warm) butter again!

Sandy

Dear Jim,

I was surprised to receive the butter bell in today's mail already! It arrived, safe and sound, as it was very carefully bubble-wrapped and is every bit as beautiful as the picture. I have already packed it with butter. I'm sure I will be ordering more for gifts in the future and I'm telling everyone I know to look on your website for the most beautiful butterbells. You make a high class product (at reasonable prices) and the service can't be beat. Thank you again.

Karen B.

Thank you Jim!

I am one happy customer!

You sent the package so quickly I wasn't home last Saturday when it arrived but this morning I went to the post office to retrieve it and put the butter dish to use already.

I love those butter dishes! You make them so special, so perfect, a real treasure. They are adorable and I feel spoiled. I use table linens from Provence, a unique specialty print from that area, and your butter dish feels a home among all the joyous colors.
Thank you so much, Jim
A happy Renee

Dear Jim,

Greetings! I bought some dishes from you many months ago,

I want to tell you how much I continue to enjoy the butter dish. It is so pleasing to spread soft butter on bread or muffins. It is like the difference between homebaked cookies, and cookies from the store.... From time to time, we forget to fill our butter dish and we have to use cold butter out of the fridge, and it is SO primitive. My whole family finds your dishes to be so handy.

I hope your business is doing well. I like those pictures of you throwing the butter dishes.

Best wishes,
Michael